Mansi is Head of UX and Accessibility Center of Excellence at DHL, where she helps embed inclusive design practices across multiple business units and large-scale digital products in Europe. Based in Prague and working in a highly multicultural environment, she partners with product, design and engineering teams to make accessibility part of everyday product development.

Originally from India, Mansi began her career as a program manager at Adobe before transitioning into UX after completing a Master’s degree in Interaction Design in Milan. Since entering UX in 2013, she has focused on building scalable design systems, mature design practices, and practical approaches to accessibility in complex organisations.

Passionate about moving accessibility from compliance to culture, she now leads the UX and Accessibility Center of Excellence at DHL, supporting teams across the organisation to design products that work for everyone.

My work is situated at the intersection of people, technology, and the underlying dynamics that influence how Nestlé employees interact with digital tools in the workplace. At the Global IT Hub, I’m the User Research Product Owner, responsible for defining the vision and roadmap for User Research as a Service. This involves scouting and partnering with suitable technology providers, and developing a modular research framework—complete with governance, templates, assets, and resources—that empowers UX researchers to operate at their best. My goal is to scale research globally, automate repetitive tasks, and free researchers to focus on the uniquely human aspects of the job: strategy, interpretation, and meaningful storytelling.

Prior to my current global position, I worked as a UX researcher in the healthcare sector. Collaborating closely with doctors, scientists, and biomedical engineers provided me with a robust foundation in methodological rigor and evidence-based practice—principles that continue to guide my professional approach.

I’m Dan Ramsden. I’m a design leader with a global reputation and over 15 years experience embedding and expanding design practice. I specialise in scalability and effectiveness across three main areas:
Platforms – using my background in information architecture and a skill for abstraction I find common patterns across problems and solutions to deliver value and boost efficiency.
People – whether it’s coaching individuals or building and leading teams I focus on clarity, motivation and purpose.
Process – I’m passionate about leveraging repeatable processes to unlock progress and deliver results.
I’m at my happiest when I’m synthesising large amounts of data and telling stories to bring clarity to planning and purpose to action. I like trying things out and measuring their impact.
When I’m not working, I’m usually reading, rowing or writing. I live in Yorkshire, England with a wife, a child and a cat called Nina Simone.

An expert in ethical AI and future human-machine interaction, Sophie Kleber deeply understands the emotional development of automated assistants, artificial intelligence, and physical spaces. Sophie believes technology can improve lives when an invisible power is in the background, enabling individuals to be their best selves, and her focus is crafting user experiences that drive business transformation and redefine interactions with technology. Sophie is the UX Director for the Future of Work at Google.

Before joining Google, Sophie held the Global Executive Creative Director role at Huge, collaborating with brands like IKEA and Thomson Reuters. Sophie is a regular House of Beautiful Business and SXSW speaker and occasionally writes for Harvard Business Review. She holds an MA in Communication Design and an MBA in Product Design. She is a Fulbright fellow and taught at the University of the Arts in Berlin, HyperIsland in Stockholm, and the Parsons School of Design in NYC.

Asma Karoobi is a Director of Customer Experience at Mastercard, where she works on the design and strategy of next-generation consumer payment experiences. With over 17 years of experience across product, design, and leadership—including serving as CEO and Chief Product Officer—she specializes in building scalable, user-centric systems that drive real business impact. At Mastercard, she focuses on reimagining how cardholders discover and engage with benefits, combining AI, behavioral design, and platform thinking to create seamless, intelligent experiences. Her work sits at the intersection of fintech, loyalty, and product innovation, with a strong emphasis on turning complex ecosystems into intuitive, high-value user journeys.

Remy currently leads UX Connected Ecosystem at Volvo Cars, a multi-disciplinary team of designers crafting purposeful connected experiences across the car and mobile platforms. Her decade-long career spans product design and go-to-market strategy across fine art (Artsy), consumer electronics (Electrolux), and deep-tech (Ericsson ONE). She's worked with cars, drones, and robot vacuum cleaners and developed a love for complex, multi-device systems. She lives in Stockholm, Sweden.